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AML Case Management

Streamlined end-to-end case management for AML and fraud investigations

Managing multiple investigations into suspicious AML behaviour can be challenging and stressful. Working across teams without clear and consistent processes means wasted time searching for key information.

Jade ThirdEye Case Management enables organisations to undertake full AML and fraud investigations into suspicious customer behaviour in a consistent manner, enabling you to upload evidence and provide an accumulated record in one central place, helping to build a detailed customer profile.

Jade ThirdEye Case Management also integrates fully with Jade ThirdEye providing seamless case creation directly from suspicious alerts or straight from a customer.

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Key features


Ensure risk mitigation

Easy identification of all actions and decisions undertaken, and all evidence uploaded to one central location, provides a complete investigation narrative and audit trail that delivers peace of mind for senior management and boards, while greatly reducing operational and business risk.

Provide full transparency

Consolidated and transparent view of both customer actions that triggered the investigation, and the actions taken throughout the case by the analysts, provides a fully visible and auditable record of process.

Flexibility for your investigation

Flexibility to define your ideal environment for your preferred workflow. Easily adapt to a wide range of different situations ensuring embedded AML and fraud investigation processes are intuitive and consistent.

Improve team efficiency

Central oversight of all cases associated with a customer or account removes stress and allows efficient management of the entire process. Available resources, in one location, greatly reduces wasted time verifying and consolidating information.

Jade ThirdEye team

Partnering for success

Trusted for over 10 years
We’ve been supporting reporting entities in multiple sectors around the globe for over 10 years, and we're committed to providing a first-class AML/CFT solution.
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24/7 local support
Our local support team gets you up and running during your initial implementation and provides 24/7 support. Whenever you need us, we’re right here.
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Optimisation service

We provide an optimisation service, including a full review of your rules, to help you make the most of your investment and evolve your AML/CFT programme.

Ready to comply with confidence?

Talk to our team today to learn how you can optimise your AML compliance process, monitor transactions for suspicious activity, and identify high-risk customers and customise rules to match your risk profile.

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