Newcastle Strategic Solutions Ltd (NSSL), the UK's leading savings management platform, is part of the Newcastle Building Society group. They support UK Banks and Building Societies looking to launch and grow their savings operations or transform the management of their existing portfolio.
With a growing client base, Newcastle Strategic Solutions needs powerful, future-proofed systems and reliable technology to meet evolving client demands.
Newcastle Strategic Solutions had an existing transaction monitoring and screening tool but they were looking for enhanced control over their system and tendered for a new supplier.They needed to maintain a reliable, secure, flexible AML/CFT solution that could be implemented without too much disruption to their business.
Jade ThirdEye ticked all the boxes and more, enabling them to refortify their AML/CFT controls to suit their business needs.
“ IT and Information Security teams were heavily involved. They were happy with Jade’s responses. As a cloud system saves time and effort, the fact that we can rely on Jade to manage the data is a big win for IT. It’s far better for the business.”
— Newcastle Strategic Solutions IT team
After a robust tender process, Newcastle Strategic Solutions found Jade ThirdEye was best suited to solve their complex AML/CFT compliance obligations and support their business goals.
Jade ThirdEye provides integrated customer screening and automated transaction monitoring; as a result Newcastle Strategic Solutions was able to address two critical aspects of their AML/CFT programme in one solution.
“Efficiency is important and we can already see that the volume of alerts we see now is far lower. The ability to add weightings and configuration to screening parameters has allowed us to drive down Sanction and PEP false positives.”
— Abbie Williams, Financial Crime Specialist, Newcastle Business Society
Newcastle Strategic Solutions had several controls that were successfully identifying suspicious transactions. In Jade ThirdEye it is easy to create, update, and manage rules, so the implementation team were able to lift and shift the critical aspects of their previous controls into the new system. From there Solutions can adjust the system to suit their needs instead of spending money and time on a supplier to do this for them.
The IT team at Newcastle Strategic Solutions were satisfied Jade ThirdEye, which recently received Cyber Essentials Plus certification met their stringent security needs.
Jade ThirdEye is a SaaS solution, fully hosted and supported by Jade Software in the UK. Newcastle Strategic Solutions had confidence that their mission-critical systems would be kept up and running with minimal IT overhead. With local support available 24/7, they knew any issues that arose could be raised and resolved quickly.
Newcastle Strategic Solutions appreciated the implementation support they received as they transitioned to Jade ThirdEye and found the support team helpful and responsive throughout the implementation process.
“Having a support team in the UK and seeing that team grow is important. It increases our confidence to have them in our time zone and work directly with them.”
— Abbie Williams, Financial Crime Specialist, Newcastle Business Society.
Newcastle Strategic Solutions began to see efficiencies soon after implementation. With transaction monitoring and screening up and running, the enhanced ruleset helped reduce the false positive rate. Alongside this, due to configurations available on the screening side, Solutions were also able to reduce the number of screening false positives.
Newcastle Strategic Solutions is quickly able to configure reports for audits and clients.
Newcastle Strategic Solutions can review their setup any time and even switch between supported watchlist providers if they want to. Added to this, because Jade ThirdEye runs in your browser, the team can access it wherever and whenever they need to, even remotely.
As Newcastle Strategic Solutions grows, the system will continue to scale with them over time.
Jade ThirdEye detects suspicious transactions, combats money laundering, and helps businesses meet their AML/CFT compliance obligations. It provides a powerful, uncomplicated way to check data about customers and transactions for suspicious activity.
Would you like to see how Jade ThirdEye can make your AML program as much as 20 times more efficient? Book a demo with one of our automated AML software experts.